Frequently Asked Questions
Can I contact you by telephone?
We only provide customer support by email, this enables us to keep running costs down and pass on these cost savings to our customers by supplying products at competitive prices. We aim to reply to all e-mails within 24 hours. email@example.com. Please feel free to email us with any questions regarding the product or your order.
Where can I obtain this product, or any other products in the Physica range, directly from a practitioner?
Please find below a list of recommended practitioners and stockists
of the Physica Energetics product range.
Please feel free to contact any of these clincs regarding the products:
Atman Clinic, Kent 01892 544783, www.atmanclinic.co.uk, firstname.lastname@example.org.
Perrymount Natural Health Clinic, Sussex 01444 410944, www.the perrymount.com, email@example.com
Sai Nutrition, Middlesex, 020 8866 6388, www.sainutrition.com, firstname.lastname@example.org
Sarah Bowles-Flannery, Surrey 020 8940 2044 www.sarahbowlesflannery.co.uk email@example.com
Hazel Du Preez, West London, 020 8567 6532, firstname.lastname@example.org
Finding Balance, North London, 07989 782 733, www.findingbalance.co.uk, email@example.com
Timothy Part, Wiltshire, 01255 892595, www.timothypart.com, firstname.lastname@example.org
The Naturopathic Centre, 02380 276225, www.naturopathiccentre.co.uk, email@example.com
Can I collect my order?
Unfortunately it is not possible for customers to collect their online orders. If you prefer to purchase a product directly from one of our key stockists please refer to the list above.
What is the standard delivery time?
All orders are sent by Royal Mail First Class post unless you specify an alternative delivery option. We aim to despatch all orders as quickly as possible and although delivery times do vary, you should receive your order within 14 days. If you do not receive your order within 14 days please contact us. Physica Energetics UK Ltd is not responsible for items sent standard first class post that get lost or broken in transit. If you want to guarantee delivery please make sure you tick the recorded delivery option.
How much is delivery?
Delivery costs will vary depending on what you order and where you would like them delivered to. The standard cost for a small parcel to a UK mainland address is £2.50
How do I return an item?
All returns must be sent to the following address:
Physica Energetics UK Ltd
8 Chilston Road
Kent TN4 9LT
All products must be returned unused and unopened within 10 days of receipt.
Where is my order?
If you have any problems regarding your order please email us at firstname.lastname@example.org